DHL Global Forwarding SA (Pty) Limited is currently hiring for a Sales Support role located in Johannesburg. This is a full-time permanent position suited for people with administrative skills looking to build a career in logistics and freight forwarding.
This position involves career development and is best suited for detail-oriented, organised people who enjoy a fast moving work environment.
Job Overview
- Position: Sales Support
- Reference Number: AV-343213
- Location: Johannesburg, Gauteng, South Africa
- Employment Type: Full-Time, Permanent
- Department: Global Forwarding – Freight
- Working Hours: 8.5 hours per day
- Experience Level: 1–3 years
- Minimum Qualification: Matric (Grade 12)
- Closing Date: Not specified (apply as soon as possible)
This role focuses on supporting the sales team by ensuring smooth coordination, accurate reporting, and effective communication with clients.
About the Company
DHL Global Forwarding SA (Pty) Limited is part of the globally recognised Deutsche Post DHL Group, which operates in more than 220 countries.
The organisation specialises in air, ocean, and road freight solutions. In addition, it is known for investing in employee development through training, mentorship, and career growth opportunities.
Why This Role Is a Strong Career Opportunity
This role offers experience in sales operations and international logistics. You will gain administrative, reporting, and client communication skills, and you will learn from and work with, seasoned professionals.
With experience, you could advance to the logistics field as a Sales Coordinator, Account Manager, or Business Development Specialist.
Key Responsibilities
Sales Administration Support
You will provide essential support to the sales team by handling administrative tasks and ensuring that daily operations run efficiently. This includes managing reports, organising documents, and assisting with internal coordination.
Client Communication
The role involves interacting with customers by responding to general enquiries and assisting with campaign-related calls. Maintaining professional communication is essential for building strong client relationships.
Lead Management and Reporting
You will help generate and track sales leads by:
- Updating systems such as iSell
- Compiling daily lead reports
- Sharing insights with the sales team
Accurate reporting plays a key role in improving sales performance.
Coordination and Office Management
Additional duties include:
- Supporting communication across local and global teams
- Managing office supplies and equipment
- Scheduling meetings and maintaining calendars
Data and Documentation
You will also be responsible for:
- Preparing sales reports and business reviews
- Assisting with proposals and estimates
- Maintaining organised filing systems
- Capturing and updating sales data
Attention to detail is critical in this area.
Minimum Requirements
To qualify for this role, candidates must have:
- Matric (Grade 12)
- 1–3 years of experience in sales administration or the freight/forwarding industry
This background ensures that applicants can handle the demands of the position.
Skills and Competencies
The ideal candidate should demonstrate:
- Strong knowledge of Microsoft Excel, Word, and PowerPoint
- Excellent communication and telephone skills
- Good organisational and time management ability
- High attention to detail and accuracy
- The ability to work under pressure
- A proactive and self-motivated approach
These skills are essential for success in a support-based role.
What You Will Gain
By joining DHL Global Forwarding SA (Pty) Limited, you will benefit from:
- Professional training and mentorship programmes
- Exposure to global logistics operations
- Opportunities for career growth
- Experience working in an international company
In addition, the company supports diversity and development initiatives, including empowering women in logistics.
Practical Tips for Applicants
To improve your chances of being shortlisted:
- Highlight relevant experience in sales administration or logistics
- Showcase your Excel and reporting skills
- Keep your CV clear, concise, and professional
- Include measurable achievements where possible
Preparation can significantly increase your chances of success.
How to Apply
Interested candidates should apply online by submitting:
- An updated CV highlighting relevant experience
- Application Link: Apply Here
Apply as soon as possible, as no official closing date has been specified.
Conclusion
DHL Global Forwarding SA (Pty) Limited offers an excellent entry role into the logistics and freight forwarding industry through its Sales Support position. This role combines administration, customer/client engagement, and sales coordination, offering a great range of experience.
